Our Cancellation Policy:
Cancellations must be submitted 72 hours prior to pickup time via e-mail: firstname.lastname@example.org, there will be no charge for this, however, the $100 deposit is nonrefundable and can be used to reserve a different day.
Cancellations made within the 72 hours window are subject to the full rental period charge per the rental booking. If the cancellation is made within 24 hours of your pick-up, the full rental period charge plus a cancellation fee of $30.00 will apply.
Our Late/No-Show Policy:
If you do not show up to rent the vehicle or if cancellation is made after the pick-up time, you must pay for the full rental period at the rental rate per your reservation. Any early returns may be a subject to a full charge as per reservation.
What if I'm late?
The vehicle will be held for up to 30 minutes after the reservation time. Late returns are $50 every 30 minutes. Please note all of the extra charges and applicable fees will be charged on renter's credit card on file.